Privacy Policy
Introduction
Who We Are
Welcome to Cubency, a Dhaka-based digital marketing agency and web application service provider. We offer everything from Meta Ads campaigns to custom SaaS development. As part of our commitment to excellence, we take your privacy seriously and are committed to protecting your personal information.
Why This Privacy Policy Matters
In a digital-first world, trust is everything. You’re not just sharing data—you’re trusting us with your story, your vision, and sometimes, even your customers. This Privacy Policy outlines exactly what we collect, how we use it, and how we keep it safe.
Information We Collect
Information You Provide to Us
When you interact with our services, you might share:
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Name, email, phone number
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Business details
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Billing and payment information
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Project files or feedback
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Login credentials for platforms we manage
Information We Collect Automatically
We use tools and technologies to gather:
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IP addresses
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Device type and browser info
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Activity logs on our website
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Cookies and session tracking data
Data from Third-Party Sources
Sometimes, we may collect data from:
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Advertising platforms (like Meta or Google Ads)
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Analytics tools
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Public databases
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Referral partners
How We Use Your Information
For Providing and Improving Our Services
We use your information to:
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Deliver digital marketing services
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Design and develop web applications
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Analyze performance and optimize results
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Offer customer support
For Marketing and Communication
We may use your email or phone number to:
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Send updates
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Share blog posts or newsletters
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Announce offers or new services
We never spam, and you can opt-out anytime.
For Legal and Security Purposes
We use your data to:
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Prevent fraud
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Comply with legal obligations
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Enforce our agreements
Legal Basis for Data Collection
Consent
You give us permission when you fill out a form, sign a contract, or check a box. Simple as that.
Contractual Necessity
We collect and use data to fulfill our obligations under any agreement we have with you.
Legitimate Interests
We process data to improve services, enhance security, and develop better user experiences.
How We Share Your Data
With Third-Party Service Providers
We work with trusted partners like:
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Hosting providers (e.g., AWS, Cloudflare)
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Analytics services (e.g., Google Analytics)
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Payment gateways (e.g., Stripe)
They only access what’s necessary and never for their own marketing.
With Business Partners
Sometimes we collaborate with vetted freelancers or partner agencies to fulfill project requirements.
When Legally Required
If the law knocks, we answer. But only when absolutely necessary.
Cookies and Tracking Technologies
What Cookies We Use
Our website uses:
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Session cookies
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Analytics cookies
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Marketing cookies (like Meta Pixel)
How You Can Control Cookies
You can disable cookies via your browser settings. But be warned—some features might stop working.
Data Storage and Retention
Where Your Data Is Stored
Most of our data is stored securely in cloud-based environments with strong encryption.
How Long We Keep Your Data
We only keep data as long as necessary for:
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Delivering services
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Complying with legal obligations
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Resolving disputes
Then we securely delete it.
Data Security Measures
How We Protect Your Information
We implement:
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SSL encryption
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Secure access controls
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Regular audits and monitoring
Breach Notification Protocol
In the rare event of a breach, we’ll notify affected users within 72 hours, as per international standards.
Your Data Rights
Access and Portability
You can request a copy of your data at any time.
Correction and Deletion
Spot an error? Want it gone? Just ask. We’ll correct or erase your info ASAP.
Restriction and Objection
You can limit how we use your data—or even object entirely.
Children’s Privacy
Our services are not intended for children under 13. If we find out we’ve unknowingly collected data from a minor, we delete it immediately.
International Data Transfers
If you’re outside Bangladesh, your data may be transferred to servers within Bangladesh or other countries. We take steps to ensure your data is protected no matter where it goes.
Third-Party Links on Our Website
Sometimes we link to third-party websites. We’re not responsible for their content or privacy practices, so always review their policies.
Changes to This Privacy Policy
We may update this policy from time to time. When we do, we’ll notify you via email or website alert. Keep an eye out.
Contacting Us
Got questions, concerns, or requests?
Email us at: admin@cubency.com
Visit us: www.cubency.com
We’re real humans. We reply fast.